LOVED ONES' NEEDS ASSESSMENT AND CULTURAL SAFETY PROJECTS
NATURE OF THE PROJECT
In an effort to keep improving the services offered to loved ones at Clinique JAP, a project to systematically assess their needs began in spring 2023. This project was co-developed with the participation of all Clinique JAP team members, loved ones of young people who had been admitted to JAP, and young people who had received follow-up at JAP, whether or not they had become peer support workers.
Given the major influence of intersectional factors (cultural and religious affiliations and identities, migration status, language, racialization, material living conditions, gender identities, sexual orientation, age, disabilities, and so on) on access to and engagement with health services, our project committee decided to give central attention, throughout the project, to ensuring that its action and governance strategies are guided by principles of cultural safety.
THE VOICE OF LOVED ONES: A PATH TO CULTURAL SAFETY
This short video, produced by Susanne Serres, a filmmaker and patient partner at our clinic, will introduce you to the process and current results of the project.
ONLINE QUESTIONNAIRE AND ACCOMPANYING GUIDE
As mentioned in the video, one of the project's major outcomes was the development of a needs-assessment questionnaire for loved ones. At every stage of follow-up at the clinic, it allows them to share their realities, needs, and values with the treatment team, so that the services intended for them can be guided directly. The questionnaire and accompanying guide are available to download below.
For more information, contact genevieve.gagne.chum@ssss.gouv.qc.ca
